FAQ

Canvas & Quill creates original digital learning materials designed around purposeful everyday learning. Our learning journey includes Focus & Ready™, Landing Ready™ and Hand-Over-Ready™, with printable learning posters, wall charts and workbooks that grow with children's developing attention, understanding, confidence and independence. We also offer digital journals designed to capture thoughts, experiences and meaningful moments.

Our products are digital downloads unless a product listing specifically states otherwise. No physical product will be posted to you. After purchasing, you will receive access to the digital files included with your chosen product. Please check the individual product description before purchasing for details of exactly what is included. How will I receive my digital download? Once your order has been successfully completed, your digital files will be made available electronically. Please make sure the email address entered during checkout is correct. If you experience a problem accessing your purchase, contact us at hello@canvasquill24.com and we will be happy to assist. How can I print my Canvas & Quill download? You can print your files at home or use a professional printing service. The sizes and file formats supplied can vary between products, so please check the individual product description for the printing information relevant to your purchase. Colours may vary slightly between screens and printed copies because of differences in monitor, printer, paper and print settings. Can I print my download more than once? Canvas & Quill digital downloads are supplied for the purchaser's personal use. You may print your purchased files again for your own personal use, but the digital files must not be copied, resold, redistributed, shared or made available to others. If you are an educator, nursery, childminder or other professional and would like to use a Canvas & Quill product with multiple children, please contact us at hello@canvasquill24.com to discuss appropriate use.

We offer secure online payment options, with the payment methods available to you displayed at checkout. Available options may vary depending on your location.

Yes. Our journals are digital downloads designed to be printed and used to capture thoughts, experiences and meaningful moments. Please check the individual journal description for details of its contents, format and intended use.

If you have a question about our learning materials, your order or a digital download, you can contact Canvas & Quill through our website contact form, by email at hello@canvasquill24.com, or via WhatsApp. We’ll be happy to help with your enquiry.